Case Studies > CB Medical Embraces Technology to Provide Superior Customer Care With SAP Business One
Challenges
- Time-consuming, manual process for fulfiling orders
- Tedious procedure for submitting paperwork to government funding program for patients
- On-premises server had reached maturity
- Security concerns regarding sensitive healthcare information
Why
SAP Business One
- Ability to customise files for fast upload to the government website
- Significantly improved productivity
- Invoice automation for a better customer experience
- Migration to the cloud for enhanced data security
Benefits
- Digital transformation enabled the company to become more resilient during challenging times
- Elimination of manual processes saves time and allows employees to focus on the bigger picture
- Automation helped overcome complex government processes, resulting in customers receiving products faster
Project Information
Read our CB Medical success story to see how this growing company used automation to overcome complex government processes, resulting in customers receiving products faster.
Client:
CB Medical
Location:
Calgary, Alberta, Canada
Industry:
Medical
Previous System:
QuickBooks
Solution:
SAP Business One
Website:
Testimonial
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With SAP and the right technology, it now takes me literally two minutes to process claims—whether there are 1,000 or 10,000. It’s a fraction of the time of what anybody else can do, and I don’t have overhead from extra personnel. That’s primarily why I chose SAP.
"![Craig Bean](https://www.vision33.co.uk/hubfs/business-people-shaking-hands-1189302240-a5b90ad1cfc34e02ba0332d2ad0829a4.jpeg)
Craig Bean
Owner, CB Medical
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