Challenges
- No integration between eCommerce and business management software
- Manual entry of customer orders from a printed catalog was labour-intensive
- Customers were heavily reliant on service department for basic account management needs
Why
SAP Business One
- Centralised database serves as a foundation for integration with other applications
- Scalable solution that grows with the business
- Unified ERP system brings together sales transactions, inventory, and accounting information
Benefits
- Support for mobile sales channels, resulting in a 72% increase in mobile traffic
- Seamlessly integrates with eCommerce solution for real-time inventory updates
- Streamlines order processing system for greater customer satisfaction
"
Our website is derived from the information that’s in SAP Business One, allowing us to cut down on the internal time it takes to process orders.
"
Jason Hummert
Director of Marketing/Western U.S. Sales Manager, Hummert International
