Case Studies > Swagelok Stuttgart Merges Sales & Support Using SAP Business One & Saltbox
Challenges
- No seamless connection between Salesforce CRM, Zendesk, and SAP Business One
- Sales professionals had difficulty seeing what was happening in customer accounts
- Manual processes were slowing down the team
Why
Saltbox
- Includes a pre-built SAP Business One-Salesforce integration
- Provides Salesforce-Zendesk integration
- Allows Swagelok to keep its best-of-breed apps without buying more ERP licenses
- Implements rapidly
- Makes working from home easy
- Offers payment functionality and direct customer access to a new online learning environment
Benefits
- Changes in SAP Business One appear in Salesforce in real-time
- Streamlined quoting and customer support
- Quotes are more responsive to customer needs
- Higher sales rates and shortened sales cycles
Project Information
Read our Swagelok Stuttgart success story to see how the company merged sales and support with Vision33’s Saltbox.
Client:
Swagelok Stuttgart
Location:
Reutlingen, Baden-Württemberg, Germany
Industry:
Manufacturing
Solution:
Saltbox
Website:
Testimonial
See how Vision33 can help you achieve results.
"
We were elated to find we could use Saltbox to integrate SAP Business One and Salesforce. It meant we could keep our best-of-breed apps without having to buy more ERP licenses.
"![Ekard Messmer](https://www.vision33.co.uk/hubfs/business-people-shaking-hands-1189302240-a5b90ad1cfc34e02ba0332d2ad0829a4.jpeg)
Ekard Messmer
Director Custom Solutions & Operations, Swagelok Stuttgart
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